Digital Delivery & Cancellation Policy
Last updated: August 10, 2026
1. Digital service only
WizeCV provides self-service digital software/SaaS services only. No physical product is sold, shipped, or delivered, and no shipping or courier fees apply.
2. Electronic delivery and activation
Purchased functionality is activated electronically after successful payment confirmation and verification. Users access the purchased service through their WizeCV account.
3. Captured payment without access
If a payment is successfully captured but digital access does not activate correctly, contact support@wizecv.com from the account email and include the available order or payment reference. Do not send card numbers or security codes by email.
4. One-time packages and cancellation
WizeCV packages are one-time purchases for a defined access period and do not renew automatically. There is therefore no automatically recurring subscription that a customer must cancel to stop future renewals.
5. Order changes, voids, and refunds
If an order or payment requires cancellation, void, correction, or refund, eligibility is governed by the Refund Policy, applicable law, and payment status. The Refund Policy remains authoritative for refund eligibility.
Read the Refund Policy