Refund Policy
Last updated: September 4, 2026
1. Scope
WizeCV packages are fixed-duration, one-time digital purchases. WizeCV does not offer a free trial or a trial period, and these packages do not include a recurring subscription.
2. Refund Request Window
You may submit a refund request within 14 calendar days of the transaction date. Submitting a refund request within this period does not guarantee that a refund will be issued. Refund eligibility and processing are determined in accordance with applicable consumer law and the terms and refund rules of the payment provider used for the transaction.
3. How to Request a Refund
To request a refund, email support@wizecv.com and include your account email, purchase date, and order or transaction reference if available. Do not send card numbers or security codes.
4. Approved Refunds
Approved refunds are normally returned to the original payment method where possible. Processing time may depend on the payment provider and payment method. Access associated with a fully refunded purchase may end after the refund is completed.
5. Consumer Rights
Nothing in this policy limits any mandatory consumer rights available under applicable law. If applicable law provides greater rights relating to refunds, withdrawal, cancellation, defective products, or other consumer protections, those rights apply.
6. Contact
For questions or complaints about this policy, contact support@wizecv.com.